FREQUENTLY ASKED QUESTIONS

FAQ

 

Q. How do you test my gold? 

A. Well, we weight your items. Use an industrial magnet to tell if there is any magnetism in the material. Then we will perform a scratch test. This is generally rubbing the material on a testing stone. Once the mark appears visible, we will pour different nitric and muriatic acids to determine what karat is your piece. Once we have all the performed our test, we will give you an immediate quote for the value of your materials. 

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Q. Do you buy damaged gold Jewelry?

A. Yes, we do! It does not matter what condition your jewelry is in. We purchase gold and other metals in any condition. It does not matter to us if a ring is with missing stones, broken/tangled chains, and we also buy single earrings. We are interested in the material not the look of it. 

Q: Do you buy gold filled or plated?

A: No we do not, however, if you feel that an item contains some gold content but are not sure, bring the piece in. We can melt it for you and see if there is any valuable metal to your item.

Q. How long does it take to get a quote?

A. We need to weight, test and value your lot. Our skilled professionals will get you a quote in a matter of minutes.

Q. Do you have a shop minimum amount that you will purchase?

A. Yes, we will do deals as little as $5.00

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Q. Do you take Sterling Silver Silverware sets.

A. Yes, we do! We will only take non-magnetic pieces that test out as sterling silver.

Q. Will you buy other precious metals besides gold and silver?

A. Yes, we do! We will take Palladium and Platinum as well.

Q. If selling only gold can I get my gemstones back?

A . We do not purchase gemstones or diamonds at this time. All diamonds and gemstones are removed from settings at the customer’s risk.  If you would like your diamonds or gemstones back we are happy to return them to you, If they are easily removed we can do so while you wait. 

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Q. Can you give a quote over the phone for my items?

A. We try to  not give quotes over the phone without looking at your items. Values for Gold and Silver change every minute while the precious metals market is open. We want our quote to be the strongest offer for your gold. We will need to see exactly what and how much you have to be able to give an accurate quote for purchase.  Anyone can quote over the phone but the best offer is what you are really looking for.

Q. How do I get paid for my gold?

A. We prefer to write you a check that can be cashed or deposited into your account unless other arrangements are made prior to the purchase. We will have you complete a simple form with some basic information required by the city to purchase your scrap materials. Lastly, if you approve our quote and want to make the transaction to sell your materials to us, you would have to approve the transactions by signing the bottom of the agreement.

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Q. Do you buy gold for charities? 

A. Yes, we do!  We love to support the local community and local charities. Charity events can be set up for your friends to sell their gold over a determined period in our store.  We will then donate a pre-determined amount of our proceeds to your charity.  These events if advertised by you and the charity can be quite lucrative for the charity. Please call schedule your event today. 

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Q. What do I need to bring to sell my gold?

A. You will need a valid state or government photo ID such as a Drivers License, DMV issued ID Military ID or US Passport. No second form of ID is required. If your Drivers License or State issued ID has an incorrect address, you will be required to bring in proof of residence with a piece of mail with your correct address. ie; electric or cable bill. 

 

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